Terms & Conditions

1. These General Terms and Conditions (“Terms”) govern the provision of services by adaptig.ai (“Adaptig”), a company operating to business clients (“Client”). These Terms apply exclusively to business-to-business (B2B) relationships. Adaptig’s services are not directed toward private consumers within the meaning of EU Directive 2011/83/EU.

2. The Client explicitly waives its own standard terms and conditions, even if these were drawn up after these Terms. Any derogation must be expressly agreed to in advance in writing.

3. Invoices are payable within twenty-one (21) working days, unless another payment timeframe is indicated on the invoice or order. In the event of non-payment by the due date, Adaptig reserves the right to charge late-payment interest of up to ten percent (10%) of the outstanding amount and to suspend service delivery without prior notice. For European clients, statutory late-payment interest limits (Directive 2011/7/EU) apply. Refunds are excluded unless a documented service defect prevents use of the service.

4. If payment remains outstanding more than sixty (60) days after the due date, Adaptig may assign the claim to a debt recovery company. All associated costs and legal expenses will be borne by the Client. Lower statutory interest applies in EU Member States.

5. Certain jurisdictions may apply withholding taxes on invoice amounts. Any such withholding is the Client’s responsibility and must be remitted directly to the relevant tax authorities. Under no circumstances shall Adaptig be liable for such costs. All invoices are payable in full to Adaptig without deduction.

6.Adaptig undertakes to perform services with due care and within agreed timeframes but provides no guarantee of achieving specific results. All services are provided on an 'as is' basis and without any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Adaptig shall not be required to appear as a third party in disputes between the Client and its customers or end users.Cookie Policy

6. Each party shall comply with applicable data protection and privacy laws, including GDPR for EU users and CCPA/CPRA for California users. All intellectual property rights, including software, course materials, and documentation, remain the exclusive property of Adaptig. Clients receive a limited, non-exclusive, non-transferable license to use Adaptig services during the term of their agreement. Any reproduction, resale, or unauthorized sharing of materials is strictly prohibited.

7. Adaptig may terminate or suspend access to its services immediately upon material breach of contractual obligations, failure to pay, or violation of intellectual property rights. Either party may terminate for convenience with thirty (30) days written notice, unless otherwise specified in a master service agreement.

8. To the fullest extent permitted by law, Adaptig’s total liability under this agreement shall not exceed the total fees paid by the Client in the twelve (12) months preceding the claim. The Client agrees to indemnify and hold harmless Adaptig from any claims arising from misuse of the services or breach of these Terms.

9. To be admissible, any claim must be submitted in writing to Adaptig’s registered office within eight (8) days of delivery of the goods or performance of the services. Electronic written notice (email) shall also be considered valid if confirmed by receipt. Claims submitted thereafter will not be accepted.

10. These Terms and all contractual relations shall be governed exclusively by United States law. The exclusive place of jurisdiction shall be the competent courts located in the State of Delaware, USA. Parties agree to attempt to resolve disputes through good-faith negotiations before resorting to litigation. An arbitration clause may be included in master service agreements at the Client’s request.